LIVE Webinar | Navigating Customer Service in a Pandemic
Start + Grow Your Business Series
Learn new strategies to entice new clients and customers, reach your regulars, and engage your staff.
How do you reach clients and customers during a pandemic?
As many customers continue to order online and limit trips into their favorite retail stores and restaurants, business owners know that every interaction, phone call, or online order is extremely important. Spend time during this webinar discussing how business owners can reach out to customers in new ways, build resilience with their staff members, and share best practices from the field.
About the Presenter: Jennifer Russell is a University of Illinois Extension educator in Community and Economic Development, serving communities in west central Illinois. Russell is a graduate of University of Illinois and holds a master’s degree in public administration from Southern Illinois University at Edwardsville. Russell has worked with businesses, non-profits, and government for over 20 years.
Registration is required. Sign up to get the Zoom link.
Start + Grow Your Business webinar series:
- Sept 14, Statista for Businesses, 12 pm
- Sept 28, Ecommerce Success, 12 pm
- Oct 12, Creative Ways to Finance a Business, 7 pm
- Nov 2, Navigating Customer Service through a Pandemic, 7 pm
- Nov 16, Target Your Ideal Customer, 7 pm
- Dec 7, DIY Ecommerce, 7 pm
- Dec 21, Cultivating Your Brand, 7 pm
Launching a business? We can help. champaign.org/launch
Virtual/Online
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