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VIRTUAL: How to Respond to Online Reviews

Tue, Feb 27, 2024
1:00 pm – 2:00 pm

Join us for a live webinar with marketing expert Scott Clanin!

Online reviews impact businesses in all industries! How should you respond? Should you even respond? How can you get more reviews? Let's take a look at popular sites for leaving online reviews, best practices when responding to both positive and negative reviews, and tips for increasing reviews from your current customers!

Advance registration is required for this free virtual workshop. After registering, you will receive a confirmation email containing information about joining the meeting.

This webinar is sponsored by the Illinois Small Business Development Center at Champaign County EDC and presented in collaboration with the Champaign County EDC, Champaign Center Partnership, Champaign Public Library, Community Foundation of East Central Illinois, EDC of Decatur & Macon County, Experience Champaign-Urbana, New American Welcome Center at University YMCA, Parkland College Community Education, and University of Illinois Research Park. 

About the Presenter: Scott Clanin is the owner and president of Clanin Marketing, a full-service marketing and design agency based in Champaign, Illinois, and has broad experience working closely with small- to medium-sized businesses and non-profit organizations. Recognized by Google for helping businesses grow on the web, Scott’s vision and leadership have helped numerous businesses successfully grow and achieve their goals with strategic marketing and branding strategies. Learn more at

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