VIRTUAL: How to Respond to Online Reviews
Join us for a live webinar with marketing expert Scott Clanin!
Online reviews impact businesses in all industries! How should you respond? Should you even respond? How can you get more reviews? Let's take a look at popular sites for leaving online reviews, best practices when responding to both positive and negative reviews, and tips for increasing reviews from your current customers!
Advance registration is required for this free virtual workshop. After registering, you will receive a confirmation email containing information about joining the meeting.
This webinar is sponsored by the Illinois Small Business Development Center at Champaign County EDC and presented in collaboration with the Champaign County EDC, Champaign Center Partnership, Champaign Public Library, Community Foundation of East Central Illinois, EDC of Decatur & Macon County, Experience Champaign-Urbana, New American Welcome Center at University YMCA, Parkland College Community Education, and University of Illinois Research Park.
About the Presenter: Scott Clanin is the owner and president of Clanin Marketing, a full-service marketing and design agency based in Champaign, Illinois, and has broad experience working closely with small- to medium-sized businesses and non-profit organizations. Recognized by Google for helping businesses grow on the web, Scott’s vision and leadership have helped numerous businesses successfully grow and achieve their goals with strategic marketing and branding strategies. Learn more at claninmarketing.com.
Start + Grow Your Business Series:
- Jan 8, VIRTUAL: How to Develop a Marketing Strategy for eCommerce, 1 pm
- Jan 11, VIRTUAL: Advertising with Google Ads, 10 am
- Jan 11, Small Business Development Center (SBDC) Winter Office Hours, 12-3 pm
- Jan 18, IRA and Retirement for Self-Employed and Business Owners, 6 pm
- Jan 22, VIRTUAL: Auditing Your Digital Existence, 1 pm
- Jan 23, Start & Grow Your Business, 5:30 pm
- Jan 25, VIRTUAL: Unlocking Facebook & Instagram Ads, 1 pm
- Jan 30, Nonprofit Fundraising 101, 1 pm
- Jan 30, Social Media Basics for Businesses, 7 pm
- Feb 5, VIRTUAL: The Do's and Don’ts of Building an Online Store, 1 pm
- Feb 6, VIRTUAL: Email Marketing Essentials, 10 am
- Feb 8, Small Business Development Center (SBDC) Winter Office Hours, 12-3 pm
- Feb 15, SBDC Workshop: Starting Your Business in Illinois, 9 am
- Feb 19, VIRTUAL: Using Email Marketing to Promote Your Online Store, 1 pm
- Feb 27, VIRTUAL: How to Respond to Online Reviews, 1 pm
- Feb 27, Tax Basics for Business, 7 pm
Starting or growing your business? We can help! champaign.org/launch
Virtual/Online
The Library is committed to making events accessible for all. To request an Americans with Disabilities Accommodation, please complete this form, or contact us by email at info@champaign.org, by phone at 217/403-2000, or through chat. Learn more about accessibility at the library.
