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NEED HELP? Our Book-a-Librarian service allows you to reserve a free, uninterrupted, 30-minute consultation with a knowledgeable staff member.

Get help with downloading ebooks, streaming services, updating your resume, learning about the innovative tech in The Studio, and more!

Please call 217/403-2000 option 3 or send us a message using the form below. A staff member will contact you within 1–3 days.

Library staff are not legal, medical, or tax professionals. Some questions or topics may lead to referral to other information providers. Library staff are not technology professionals and are not liable for damage to devices.

If you are interested in consulting with a Children’s or Teen librarian, sign up here!

Fill out my online form.


Bring your phone or tablet and charger to your appointment, and have account information and passwords handy.

Book-a-Librarian FAQ

Questions? Ask Us.