Curbside service is available daily at the Main Library:
Service at the Douglass Branch is by appointment.
|REQUEST an item via our catalog or app. |
Need help? Our chat service is available Monday–Friday, from 9–5 pm.
|WAIT We will contact you when your requested item is ready. We appreciate your patience.|
|RECEIVE notification that your item is ready, in the form of an email or text message.|
|CALL 217/403-2000 (Mon–Thu, 3–7 ; Fri–Sun, 1–4) to schedule your pickup time. |
Staff will ask for your name, library card number, and a couple of additional questions to confirm your appointment.
| ||ARRIVE at the Main Library. Use the Randolph Street entrance and pull into Clara Lane. You are welcome to bike or walk up. Please wear a mask to ensure safe pickup. |
For contactless pickup, please have your name visible on your dashboard, and open your trunk from inside your vehicle.
For curbside service at the Douglass Branch, call 217/403-2000.
Starting June 14, we are expanding curbside service, live chat, and phone service, and will start accepting book returns:
Book Bundles for Kids + Teens. Let us put together a Book Bundle for your young readers. Tell us what you’re looking for (age, topic, book or DVD, etc.) and we’ll provide recommended reads, ready for pickup! Get started »
Returns. Starting June 14, we will be accepting returns! The outside book returns at the Main Library will be open during curbside hours. Due dates have been extended, so you are welcome to keep items a little longer.
Donations. We are not able to accept donations for the FriendShop Bookstore at this time.
Both buildings are temporarily closed to the public. We are cancelling in-person events through Labor Day (September 7).
Our E-Library is available any time. We’ve added 1000 new ebooks and audiobooks to keep up with the demand. And we’re adding more online resources to help you at home, including Ancestry Library Edition.
We are working closely with local health officials to determine when and how we can safely reopen both locations. Library staff are working behind the scenes to prepare—securing protective gear for staff, installing acrylic shields for checkout desks, and rearranging furniture to encourage appropriate distances once people are back in the buildings.
Need a card? Sign up for a virtual library card—so you can get started right away:
(It only takes 3 minutes to sign up!)
Updated June 1, 2020