Got questions about asking questions?
What kind of questions can I ask?
We can help you answer all kinds of questions, whether you need the value of a used car, what your birthstone is, or where to find good healthcare information.
Simple questions can be asked online using our chat service or with instant messaging. For more complicated questions or in-depth research, it‘s better to send e-mail, call us, or come to the library. See Ask a Librarian for details.
How fast will I get a response?
- If you use chat, you‘ll get a response almost right away whenever the library is open.
- If you instant message us when the library is open, we‘ll talk right back.
- If you e-mail us, we promise to get back with you within one day.
- If you call us or drop in when we‘re open, we‘ll help you there and then!
How quickly you get an answer will depend on how complex your question is. But we‘re information experts, so we‘re usually pretty fast!