Ask a Librarian
We’ll answer all kinds of questions, whether you need the phone number of a local business or details about life in ancient Egypt.
- For long or complex questions, it’s best to call or visit us.
- For questions about your account or items checked out, e-mail circulation@champaign.org or call 217/403–2000.
Chat with Our Librarians
Click on the “Chat Live with a Librarian” button at the right to connect to a Champaign librarian during open hours. When the button shows that we’re not online, try us later, or use the 24-hour Ask Away Illinois chat service below.
E-mail librarian@champaign.org.
We’ll respond within a few hours when we’re open.
Phone
Call in your question during open hours.
- Information Services and Reference Desk: 217/403–2070
- Children’s information questions: 217/403–2030
Instant Message (IM)
Send an instant message during open hours. Our screen names are:
- AOL Instant Messenger (AIM): Champaign Lib
- Yahoo! Messenger: Champaign_Librarian
- MSN Messenger: Champaign_librarian@hotmail.com
Ask in Person
- Main Library, 505 S. Randolph St., Champaign, IL 61820-5193
- Douglass Branch Library, 504 E. Grove St., Champaign, IL 61820-3239
When We’re Closed: “Ask Away” 24-hour Chat
All-day, all-night chat service is provided by librarians around the world, including ours, through Ask Away Illinois. (Note: If your question relates to the Champaign area and could best be answered by a local librarian, it’s better to contact us directly using one of the methods above.)
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