Resources online

Best databases

• Personal Selling , Encylopedia of Small Business, Gale Virtual Reference Library
• Sales Management , Encyclopedia of Small Business, Gale Virtual Reference Library

Best web links

• CCH Business Owner‘s Toolkit – Free Sales Forms
• Entrepreneur.com – Sales
• How to Write Warranties by Small Business Development Center

Resources at the library

Check the catalog
Search the catalog under Any Keyword or Subject Keyword . Try a general search, such as selling.

Books and DVDs to check out

• New Sales Speak: The 9 Biggest Sales Presentation Mistakes & How to Avoid Them (DVDs/659)
• The Little Blue Book of Advertising: Fifty-two Small Ideas That Can Make a Big Difference (Nonfiction/659.1/Lan)
• The Must-have Customer: 7 Steps to Winning the Customer You Haven't Got
• Power Sales Words: How to Write It, Say It and Sell It with Sizzle (Nonfiction/659.132/Oli)

Fast facts from our info pros