The Planning Process
In 2009, facilitator Dan Wiseman met with library managers and focus groups of library staff and board members. Community data was compiled to provide a picture of the population we serve. Two Town Hall Meetings brought Champaign residents together with library staff and board members to discuss the community and the library. While the groups suggested ideas for future improvements, the general consensus was that the library is “doing a wonderful job.”
Next, library managers used those inputs to define priorities, identify key forces affecting the library, and outline primary service roles. A group of library staff then crafted goals and put in writing the values that guide library decisions. Finally, a new mission statement was written to encapsulate the unique role of the library.